Claims Information

PLEASE NOTE: ONLY THE TRUSTEE, CUSTODIAN OR PAYING AGENT FOR A BOND ISSUE MAY SUBMIT A CLAIM AGAINST A FINANCIAL GUARANTEE POLICY. IF YOU ARE AN INSURED BONDHOLDER WITH A CLAIMS-RELATED QUESTION, PLEASE CONTACT OUR FIXED INCOME INVESTOR RELATIONS DEPARTMENT

CLAIMS CONTACTS

Amy Gonch
Director
914-765-3712

Kimberly Osgood
Director
914-765-3742

Claims Management General Email Address
Claims.Management.webcom@nationalpfg.com

GENERAL INFORMATION

  • Executed Demands for Payment can be emailed directly to the address provided above. Please include your contact information for any questions.

  • Once verified, claims will be processed within 1 – 3 business days of receipt depending upon the terms of the insurance policy or the payment date, whichever is later.

  • Claims received after 5:00 PM (Eastern Time) are considered to be received as of the next business day.